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#TREND MICRO FOR MAC MOJAVE DOWNLOAD#
#TREND MICRO FOR MAC MOJAVE MAC#

#TREND MICRO FOR MAC MOJAVE MAC#

Most Mac users keep their OS up to date, so this shouldn't be a problem. Like Kaspersky, it now supports macOS Mojave (10.14) and later.

Best Malware Removal and Protection SoftwareĪs with many competitors, Trend Micro's minimum supported operating system increases steadily, as new macOS editions come out.

We are actively pursuing the chance to engage with Apple to understand their decision further and address any issues. We are aware that our other apps have been suspended as well and we are working to resolve this as soon as possible, but thus far the basis for these suspensions has not been clearly articulated to us. We have updated our consumer apps in question to fully comply with Apple’s requirements and are in the process of resubmitting them to Apple. Why were your apps removed from Mac App Store?Īpple has suspended our apps and we are working with Apple via their formal dispute process. The browser history data was uploaded to a server hosted by AWS and managed/controlled by Trend Micro, physically located in the U.S. Any reports saying that Trend Micro is “stealing user data” and sending them to an unidentified server in China are absolutely false. Media reports claim that browser information was sent to a server in China. We have rectified that and it will be reflected once this app is available on the App Store again.

#TREND MICRO FOR MAC MOJAVE DOWNLOAD#

Unarchiver, but was available from the download page on the App Store. Please note that the EULA pop up was not active in the GUI for one of our apps, Dr. During installation the user accepts a EULA with links to the detailed Data Collection Notice for the applicable product. What kind of information do these apps acquire?Ī complete and transparent overview on what data our apps were collecting is available in our Data Collection Notice:ĭo these apps obtain the consent from users about data acquisition? Yes, but we have decided to no longer publish or support this product. Unarchiver, with links to our EULA, privacy policy, and data collection notice. We have also updated the one app, which did not include a clear pop-up window during installation, Dr. In addition, we have permanently deleted all legacy logs that contained the one-time 24 hour log of browser history held for 3 months and permitted by users upon install. We have removed the browser collection module from the consumer products listed above and disabled the backend API that enabled the collection for older versions. This was a one-time data collection, done for security purposes (to analyze whether a user had recently encountered adware or other threats, and thus to improve the product & service). They collected and uploaded a small snapshot of the browser history on a one-time basis, covering the 24 hours prior to installation. What information did these apps collect and why?

Which of your apps were collecting 24hours worth of browser history previous to the app installation?

To be clear – Adware Doctor is not a Trend Micro product. Several of our apps have been grouped together with a completely unrelated vendor in media articles. The browser history data was uploaded to a U.S.-based server hosted by AWS and managed/controlled by Trend Micro.Īs we read through your questions, we realized that there is some confusion between Trend Micro consumer products and one from another vendor. Cleaner data collection disclosure here: ).

The potential collection and use of browser history data was explicitly disclosed in the applicable EULAs and data collection disclosures accepted by users for each product at installation (see, for example, the Dr. Battery, and Duplicate Finder collected and uploaded a small snapshot of the browser history on a one-time basis, covering the 24 hours prior to installation. Trend Micro has completed an initial investigation of a privacy concern related to some of its macOS consumer products.